Frequently asked questions

What are the check-in and check-out times?

Check-in is from 3 PM and check-out is before 11 AM.

Is self check-in possible?

Yes — access is provided through a code system.

Can I arrive earlier or leave later?

Whenever possible, exceptions can be arranged on request. Just let us know in advance.

Is parking available?

Short-term parking near the house is available for loading and unloading luggage. For longer stays, park for free at P&R Lodewijk Coiseaukaai, or use the secured underground Parking Langestraat nearby. See the House page for full details.

Is the house accessible by public transport?

Yes. The Carmersbrug bus stop is within walking distance and connects directly to Bruges railway station.

Are pets allowed?

Unfortunately not — ‘t Kleihuys is a pet-free house.

Are children welcome?

Yes. A baby cot, high chair, baby bath and changing cushion are available on request.

Is breakfast included?

There is no served breakfast, but complimentary coffee, tea and water are provided, along with an honesty bar and a welcome beer.

What should I do in case of damage or problems during my stay?

Please contact Sophie (+32 486 42 10 65) or Peter (+32 477 77 01 31) directly and we’ll sort it out.

What is the cancellation policy?

Please refer to the booking conditions shown during the reservation process.